Booking Policies for The Hemp Spa
Welcome to The Hemp Spa.
By booking an appointment, you authorize WHS to charge your credit card a late cancellation/rescheduling or no-show fee of up to 100% of the scheduled value should your appointment be changed in the 24 hour window leading up to your scheduled appointment.
We value our customers and want to ensure that everyone has the best spa experience. In order to do that, we require all clients to abide by the following booking policies for Wilmington Hemp Spa.
I confirm that I am at least 18 years of age and have read and agreed to the following cancellation policy:
- If you must cancel or reschedule your appointment, notify the spa at least 24 hours in advance to avoid being charged 100% of the service you were to receive.
- Total value will be charged for all no call/no show/cancellation/rescheduling done within the 24 our window of scheduled appointment.
- A late arrival resulting in a delayed start of your scheduled service will reduce the length of your treatment, lessening its effectiveness and your pleasure.
- Your treatment will end on time so the next guest is not inconvenienced.
- The full value of your treatment will still be charged.
- Clients under 18 years of age must be accompanied by a guardian.
Please contact us as soon as possible if you must make changes to your appointment. Our policies are put in place to protect our small business as well as our employees. Thank you for understanding and supporting The Hemp Spa.