-Please allow 24 hours, or more, when canceling/rescheduling your appointment.
- A 100% cancellation fee (of your service total) for any changes made with less than 24 hours notice, of the scheduled appointment, will be charged.
-A 100% cancellation fee (of your service total) for any NO SHOWS will be charged.
-To avoid unfair delays to other clients, if you are more than 7 minutes late to a waxing or lash service, OR more than 15 minutes late to a facial service, your treatment will need to be rescheduled and you will be charged a 100% fee of your service total.
-Consent forms must be filled out prior to your appointment. Please see Forms page.
-Clients under 18 years of age must be accompanied by a guardian.
-The Hemp Spa does not offer refunds for any completed services.
-There is a 4% convenience fee for all card transactions.
-Preferred methods for gratuity include: Cash, Venmo
Please contact us as soon as possible if you must make changes to your appointment. Our policies are put in place to protect our small business as well as our employees. Thank you for understanding and supporting The Hemp Spa.